Air Canada To Operate Full Schedule During Labour Dispute

Important information for all Air Canada customers

Effective June 14, 2011 over 3,800 Air Canada call centre and customer service agents at 9 Canadian airports are on strike. Please take note, however, that Air Canada's full flight schedule will remain in operation during the strike. To avoid longer queues at airport check-in kiosks, and to expedite airport processes, you are urged to do the following:

Airport: Arrive early at the airport, as line-ups may be long. Please be patient.

Baggage: If at all possible, avoid travelling with checked baggage. Use carry-ons. If you are checking baggage, use the self-tagging kiosk to print your baggage tags.

Check-In: Check in online from your home, office, or mobile device within 24-hours of departure. Print your boarding pass in advance, or use an electronic boarding pass on your mobile device. Otherwise, check-in using the self-serve airport kiosk.

The labour disruption affects Call Centres as well as check-in and gate operations for Air Canada flights at nine airports in Canada: Calgary, Edmonton, Halifax, Montreal, Ottawa, St-John’s, Toronto Pearson, Winnipeg and Vancouver. Check-in and airport services in all other Canadian stations as well as international and United States airports are not impacted.